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Questions? Answered.

Everything you need to know before becoming a client — and most of what you'll wonder after.

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Getting Started

Pick a plan, get matched to a senior designer or engineer in your timezone within 24 hours, and start submitting unlimited briefs from your private portal. We work on your active tasks one-by-one (or in parallel depending on your tier), delivering constant updates. Cancel or pause anytime.

Most clients are matched within 24 hours and can submit their first brief the same day. The first draft or deliverable typically lands within 24 hours of brief submission.

No. All our plans are month-to-month. You can pause or cancel your subscription on any day and resume whenever you have more work coming, with zero penalty.

After subscribing, you will instantly gain access to your private Designcoffers portal. Here, you will complete a quick brand onboarding form, meet your dedicated project manager, and invite your team members. You can start submitting briefs immediately.

Yes! You can add as many briefs as you want to your queue. We will organize them, check specifications, and work through them sequentially. If you need multiple tasks active simultaneously, you can upgrade your plan or add extra team seats.

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Delivery & Turnaround

Standard graphic items (social posts, ad banners, simple brochures) take 24 hours. Web pages and interactive wireframes take 2-5 days. Complex full-stack applications, game development assets, and complete brand kits take 1-2 weeks depending on scope.

Agency Booster customers get priority queue placement automatically. For critical deadlines, just flag your task as "Urgent" in the portal, and we will reprioritize your queue to accelerate delivery.

Anything you can define in a single brief — such as a logo set, a landing page layout, a brand kit, a social media campaign, a web API endpoint, or an email newsletter. We do not nickel-and-dime you; if it fits a cohesive description, it is one request.

Revisions are unlimited and completely free. You can request changes by leaving feedback, markup screenshots, or video comments in your portal. We will revise the asset until you are 100% satisfied.

Our designers and engineers work Monday to Friday. However, the portal is open 24/7, meaning you can submit briefs, review designs, and request revisions at any time.

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Plans & Pricing

Marketer Growth covers graphic design, packaging, marketing illustrations, and brand work. Agency Booster adds full-stack web development, custom software/mobile app engineering, 3D motion graphics, and priority queueing.

Yes, anytime from your portal dashboard. Upgrade changes take effect immediately with prorated billing, while downgrades take effect at the end of your current billing cycle.

We do not offer a free trial, but we back our service with a 15-day 100% money-back guarantee. If we are not a perfect fit, let us know within 15 days of signing up, and we will refund you in full.

No. Our pricing is a flat, predictable monthly rate. It covers unlimited requests, unlimited revisions, source files, and standard stock media licensing. Hosting, third-party API keys, and paid fonts are billed separately if needed.

Yes. If you run out of design or development needs, you can pause your subscription. We bill on a 30-day cycle, meaning if you subscribe and pause after 10 days, you will have 20 unused days left to use anytime in the future.

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Team & Communication

Yes. You get a dedicated senior designer or engineer matched to your brand, ensuring visual consistency and deep knowledge of your codebase. They handle your work day-to-day.

Absolutely. If you feel a different style or skillset matches your needs better, you can request a rematch via your project portal, and we will transition your work within 24 hours.

Communication is centralized in our private project portal, which supports chat messages, file sharing, and video comments. We also offer Slack integration and email notifications for teams that prefer those channels.

We match you with team members who operate within your timezone or have significant business hour overlaps (typically 4+ hours of daily overlap) for seamless real-time coordination.

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Services & Technologies

We offer UI/UX design, Full-Stack Web Development, Custom Software & Mobile Apps, Game Development, 3D Animation & Motion Graphics, Product Packaging & Labeling, Amazon Listing & Storefront Design, and Product Photography & 3D Rendering.

We specialize in modern technologies including TypeScript, React, Next.js, Astro, Vue, Node.js, Go, Python, PostgreSQL, MongoDB, Flutter, React Native, Swift (iOS), Kotlin (Android), and Unity/Three.js for games.

We build everything custom. Our veteran developers write clean, modular, and type-safe code from scratch following strict software architecture and performance standards. Hamara kaam behtareen hai.

Yes. We set up automated CI/CD pipelines and deploy your web apps and backend services to AWS, Vercel, Google Cloud Platform, Netlify, or your preferred hosting environment.

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Ownership & Policies

You do. 100%. All visual assets, source code, repositories, mockups, and intellectual property rights are automatically transferred to you upon delivery and approval.

Yes. We can sign your company NDA, or we can provide a mutual NDA before we begin working on any of your project briefs.

We work on highly confidential projects regularly. All our team members are bound by strict, legally-enforced confidentiality agreements to ensure your proprietary information remains secure.

We offer a 15-day money-back guarantee. If you are not satisfied with the quality of work or the subscription model, email billing@designcoffers.com within your first 15 days, and we will issue a full refund.

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