Terms of Engagement

These Terms of Engagement constitute a binding agreement between Designcoffers ("we", "us", "our") and the corporate entity or individual client ("you", "your") registered on our portal. These terms govern your subscription access, workspace interaction, and utilization of our creative and engineering resources.

By subscribing to our flat-rate services or accessing our site, you acknowledge that you have read, understood, and agreed to be bound by these Terms. If you are accepting on behalf of an employer, company, or other organization, you represent that you hold full legal power to commit that entity to these conditions.

Designcoffers provides access to flat-rate unlimited creative design, front-end and back-end web development, and managed server hosting configurations. The parameters of delivery include:

• The Workspace Queue: You can submit unlimited design and development requests to your dashboard queue. Requests are processed sequentially, one active task at a time (unless your subscription tier explicitly permits parallel active tasks).
• Turnaround Timelines: We target a standard 24-hour turnaround for simple design and minor development items. Complex systems, extensive codebases, or WebRTC streaming integrations will be broken down into progressive milestones.
• Revision Control: We provide unlimited revisions for your active deliverables. Revisions are prioritized sequentially in your active queue and may affect the scheduling of subsequent backlog requests.

Our flat-rate plans operate under strict billing rules managed by Stripe:

• Automatic Renewal: Subscription fees are charged in advance on a recurring monthly cycle. Your plan auto-renews at the end of each billing window using the saved payment method.
• Cancellations: You can cancel your subscription at any time. Upon cancellation, your workspace remains active until the final day of the current billing cycle. No further renewals will be processed.
• Subscription Pausing: Clients who pause their plans will have their remaining billing days preserved. The preservation credits can be redeemed to reactivate the workspace at any point in the future. Preserved credits are non-transferable.

Designcoffers stands by the caliber of our senior-level designers and engineers. If you are not satisfied with the quality of work delivered during the first 15 days of your first subscription cycle, you can request a full refund.

To request a refund under the guarantee, email our support team at billing@designcoffers.com. Refunds will not be granted after the 15-day window, on subsequent renewal cycles, or if you have downloaded more than 10 completed design source files or deployed production codebase milestones.

Ownership and IP rights of creative assets and source code are governed by these terms:

• Transfer of Ownership: Upon successful processing of your subscription fees, all ownership rights, intellectual property titles, and copyrights of completed designs, graphics, and custom code libraries transfer exclusively to you.
• Payment Prerequisite: If subscription fees are charged back or fail to clear, all intellectual property rights assigned during that billing period revert immediately to Designcoffers.
• Portfolio Rights: Unless we have signed an explicit Non-Disclosure Agreement (NDA) or white-label clause, you grant us a non-exclusive license to showcase completed designs and anonymized screenshots in our public portfolio and case studies.

When sharing Figma files, font files, stock imagery, copy materials, or third-party codebases for our team to use, you represent and warrant that:

• Asset Integrity: You own the assets or hold valid licenses authorizing their use, modification, and reproduction.
• Third-Party Licenses: You are responsible for procuring all commercial licenses for custom typography or third-party APIs used in your deliverables.
• Indemnification: You agree to defend and hold us harmless from any claims that materials you supplied violate third-party copyrights or trademarks.

You agree to interact with our platform and engineering teams responsibly. You must not:

• Submit tasks requesting design or code for illegal, malicious, or deceptive products.
• Upload files containing software viruses, malware, trojan vectors, or corrupted scripts.
• Use our deployed communication portals or WebRTC signaling setups to stream copyrighted media without proper licensing.
• Attempt to scrape, reverse engineer, or exploit the client portal dashboard or structural code systems of Designcoffers.

Violations of these terms may result in immediate suspension of your subscription workspace without refund.

Our senior engineers utilize third-party tools, hosting clouds, and developer systems (including GitHub, AWS, Vercel, Stripe, and Figma) to coordinate workflows and deploy applications.

Designcoffers does not control these external platforms. We are not liable for performance degradation, developer account suspensions, or fee changes implemented by these third-party integrations.

Our services and codebase contributions are provided "as is" and "as available". To the fullest extent permitted by law, Designcoffers disclaims all warranties, express or implied, including merchantability or fitness for specific targets.

Creative design is inherently subjective. We work diligently to meet your aesthetic preferences, but we make no guarantee that deliverables will align with personal, non-documented preferences or achieve specific marketing conversion figures.

To the maximum extent permitted by law, Designcoffers and its team members will not be liable for indirect, incidental, special, or consequential damages. This includes lost profits, project delays, database data loss, or server downtime resulting from our work.

Our total cumulative liability under these Terms or related to our deliverables is capped at the amount paid by you in the 3 months prior to the occurrence of the claim.

You agree to indemnify, defend, and hold harmless Designcoffers, our independent developers, and our operators from any claims, losses, liabilities, or legal fees resulting from:

• Your use of codebases or design deliverables in production environments.
• Any intellectual property claims regarding branding briefs or assets supplied by you.
• Your violation of these terms or local telecommunication laws.

These terms and all related interactions are governed by the laws of the State of Delaware, USA, without regard to conflicts of law principles.

Any dispute or legal claim arising from these terms will be resolved by binding arbitration in Wilmington, Delaware, in accordance with JAMS commercial arbitration rules. You waive your right to participate in group class-action claims.